Cannot find data/sleeping jpg

Hints, favorite characters, and general discussion of the adventure game Fatal Hearts.
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ldyvic
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Joined: Thu Nov 08, 2007 9:21 pm

Cannot find data/sleeping jpg

#1 Post by ldyvic » Wed Jan 09, 2008 7:55 pm

I have the full verison of the game. I went to play it today and it says missing data/sleeping jpg. Then doesnt start.

Anyone else have this probelm??

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hanako
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#2 Post by hanako » Wed Jan 09, 2008 8:12 pm

Did you have both the demo and the full version installed to the same location and then uninstall the demo?

Installing things to the same spot means that they end up using the same files, so if you uninstall one of them, its files go away and the other one can't find them either.

(see http://hanako.informe.com/viewtopic.php?t=117 )

ldyvic
Posts: 5
Joined: Thu Nov 08, 2007 9:21 pm

how do I get

#3 Post by ldyvic » Fri Jan 11, 2008 8:46 am

Anther copy of the game.
I only got the digtal download. I did not buy the disk??

Testsquid One
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Joined: Sun Nov 04, 2007 6:29 pm

Re: game stopped working

#4 Post by Testsquid One » Fri Jan 11, 2008 10:02 pm

ldyvic wrote:I have the full verison of the game. I went to play it today and it says missing data/sleeping jpg. Then doesnt start.

Anyone else have this probelm??
Did it work before, and did you change anything just before starting?

If you uninstalled the demo like Hanako said, you'll need to run the full version installer again to put the graphics back. (If you don't still have the full version installer, you'll need to download it again - wherever you bought it should let you redownload.)

ldyvic
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Joined: Thu Nov 08, 2007 9:21 pm

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#5 Post by ldyvic » Tue Jan 15, 2008 1:46 am

yeap it worked before. ;)
i do need the full installer again. I bought the game from Hanako.
I can not seem to find where to redownload it again with out haqving to buy it again.

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hanako
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#6 Post by hanako » Tue Jan 15, 2008 2:30 am

If you bought it from me email me a copy of your receipt and I'll get a new link set up for you. :)

ldyvic
Posts: 5
Joined: Thu Nov 08, 2007 9:21 pm

??

#7 Post by ldyvic » Tue Jan 15, 2008 4:56 pm

Do i mail it to this address??

support at hanakogames.com

ldyvic
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#8 Post by ldyvic » Tue Jan 15, 2008 5:13 pm

ok just to make sure this is who sent me the download info lol

Is this u lol

BMT Micro Orders (orders@bmtmicro.com)

You may not know this sender.Mark as safe|Mark as unsafe
Sent: Mon 11/19/07 7:55 AM
Reply-to: orders@bmtmicro.com

Cc: orders@bmtmicro.com

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hanako
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#9 Post by hanako » Tue Jan 15, 2008 5:28 pm

yes, mail it to hanakogames.com, BMT micro are the payment processors. :)

(They can sometimes set up a new link for you, but more likely they'll just pass the email to me - when they get around to it. So it takes longer that way.)

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