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Game Support

Posted: Sat Jul 30, 2011 6:22 pm
by IanaBri
Well I have Windows 7 computer. It's premium with Service Pack 1.. whatever that means.
And it's 64 bit... whatever that means.

I have the Cute Knight Kingdom game and whenever I click on the shortcut or something, an error message pops up.

It reads:

Failed to initialize drawing surfaces. Please check that you graphics card meets the minimum requirements and that your drivers are up-to-date. If you graphics card has little memory, try switching your computer to a lower resolution.

...Whatever all that means.

Point is, I need help. If anybody could help, a play by play on what to do would really be appreciated.

Posted: Sat Jul 30, 2011 7:37 pm
by hanako
It's saying that whatever your current graphics settings are, they can't run the game. Do you know what kind of graphics card you have?

Is this a computer that used to be able to run the game but can't now, or did you used to have it on a different computer?